1. Introduction

Plotstuff (“we”, “us”, “our”) is operated by Wayfinders, based in Ireland. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform at plotstuff.com.

2. Information We Collect

We collect the following types of information:

Account Information: Name, email address, and password when you create an account.
Team Information: Organisation name, team member details, and role assignments.
Project Data: Floorplans, asset data, sign locations, templates, and workflow information you upload or create.
Usage Data: How you interact with our platform, including pages visited and features used.
Technical Data: Browser type, device information, and IP address for security and performance purposes.

3. How We Use Your Information

To provide, maintain, and improve the Plotstuff platform.
To process your account registration and manage your subscription.
To send transactional emails (verification, password resets, workflow notifications).
To respond to your enquiries and provide customer support.
To ensure the security and integrity of our platform.
To comply with legal obligations.

4. Data Storage & Security

Your data is stored securely using industry-standard encryption and security practices. Project files and assets are stored in secure cloud storage. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who help us operate our platform (such as email delivery, payment processing, and cloud hosting), but only to the extent necessary to provide our services. All third parties are bound by data processing agreements.

6. Your Rights (GDPR)

As we are based in Ireland and subject to the General Data Protection Regulation (GDPR), you have the following rights:

Right to access your personal data.
Right to rectification of inaccurate data.
Right to erasure (“right to be forgotten”).
Right to restrict processing.
Right to data portability.
Right to object to processing.

To exercise any of these rights, please contact us.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by placing a notice on our platform. Your continued use of Plotstuff after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.